Q: What exactly does website migration mean and what does it involve?
A: When your current web hosting provider can no longer meet the demands of your web site, or when you undergo continual downtime, or if you are made to wait for hours for the help desk support staff to reply to you, it may be a clever idea to change your hosting provider, i.e. to migrate all the files for your sites as well as your databases from your present provider to your future provider. At metronart, we know that this can be hard & time–consuming. This is the reason why we will accomplish all that for you at no cost!Our highly trained technical staff will migrate your website content from your current web hosting provider to us. Our techs have got lots of experience migrating web sites and are able to take care of anything – from a typical WordPress–based weblog or Joomla™–driven website, to a very elaborate, custom–built web application.
Q: How much time will it take for my site to be transferred to your platform?
A: We strive to carry out all website migrations as fast as possible. Nevertheless, we do not have a fixed time frame for website migrations. There are certain aspects that you need to take into account – the very size of your website and the workload of our website migration staff, etc. We always try to implement each migration in less than 48 hours. With smaller–sized sites, our team typically manages to finish in less than 24 hours.
Q: What data will I be asked to give to your Website Migration Department?
A: Yep. We’ll need the name of the site that you wish us to migrate. We’ll also need a way to access your old hosting account so that we can get the files associated with your website.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my site be offline during the migration?
A: Nope. Your website will continue to be visible online during the transfer. Once everything is done on our end, we’ll tell you so that you can preview it and check for problems. If everything’s alright, all you will have to do is change your domain name’s DNS records.
Q: Will my present hosting provider have to do anything?
A: No. Aside from your login credentials for the Control Panel, we won’t require anything. We’ll never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered hosting platforms. In essence, if we can get access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.