A 99.9% Server Uptime
The chief benefit of creating your very own shared hosting platform is that you do not have to be worried about compatibility – you set up a specific set of software tools in such a way as to be compatible with a defined set of hardware elements. The final result is something significantly more stable and dependable, as there are fewer potential chances of failure. We have built our cloud hosting system atop tried and tested hardware parts in addition to a significantly customized version of Security–Enhanced Linux in an attempt to set up a fully safe home for your own personal websites.
That is why, with each of our shared plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on top–class hardware elements provided by Juniper. Furthermore, on every router, we’ve placed a firewall with a sophisticated algorithm to help sift all shady requests.
Therefore, in all our datacenters – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money at stake, you can’t feel really secure. This is exactly why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel satisfied with our hosting service or if you have to get an even more powerful hosting solution, like a VPS web hosting plans or a dedicated web hosting plans – we will give you your money back in full, with no secret fees or reimbursement taxes.
24/7 Technical Support
If you operate a hosting firm, your customer service technicians are of foremost importance. This is why we have meticulously gathered a very practiced group of customer service technicians, each with lots of years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All enquiries are responded to in less than 1 hour and our average ticket response time is just 20 minutes!