Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section integrated into your Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed at resolving any common problem that you could run into, they are compiled by our support team of skillful techs.

  • Top quality support service

  • Tutorial Videos

  • For all of you who’d like to find out how to take care of a regularly experienced issue by watching a video tutorial, we have added a compilation of video tutorials to our Hosting Control Panel. All the tutorials are concise and easy to comprehend. They offer visual presentations of different web site administration tasks.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer service with a sixty–minute ticket response guarantee. Our team of seasoned technical support engineers will be available to you to respond to all the inquiries that you could possibly have. During off–peak periods, a reply will be supplied in even less than 20 minutes.