Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all our shared plans packages, which means that each assistance inquiry you post will undoubtedly be reacted to within 1 hour max. Our support staff members are qualified to quickly overcome any issue and to ensure that you get on time guidance on any difficulty that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our crew of employees is going to be on–line for you 24x7x365 to answer to all your enquiries and to take care of any trouble that you might have. You will be able to post a help support ticket from your Hosting Control Panel or drop a message any time. Furthermore, on working days, you could give us a call or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers a thorough practical knowledge base that’s incorporated into all sections. In each section, you will find a Help control key which will load for you a selection of step–by–step courses on how to use a selected element or perform a specific action. Furthermore, we have made information video lessons to help you to get a better idea of the Control Panel’s interface.